Twice a year, I experience a major moment of accomplishment at work. That is the day I finally get all the assigned textbooks onto the shelves of the campus bookstore. Today was that day. Since this was also the first regular class day, it was none too soon.
Openly, and without fear or favor, I shall identify my biggest problem. It was Harper Collins Publishers, which owns, among its posse of subordinate religious houses, Zondervan and Thomas Nelson. I sent a lot of orders their way this fall, and I can’t fault HC for promptitude in delivery. The books came with dispatch (though they could improve their carton sealing procedures. One box was split open, though no books were lost).
The problem was their billing. Usually in this life we complain that bills come too soon. “The bill’s here already?” we say. “I just took delivery!”
But it’s different in my wild and crazy world. If I were like those bloated capitalists who run the average bookstore, I’d pause from lighting my cigars with $500 dollar bills to slap the suggested retail price on every book, then sit back and rake in the obscene profits. But at the schools of the Association of Free Lutheran Congregations, we just add a small percentage markup to the wholesale cost, and pass the savings onto the customer. If we get a good deal, the buyer gets the benefit. That’s how we Free Lutherans roll.
But I can’t do perform that process if I don’t have the full cost of each book order. Many publishers include an invoice in the carton, or state the total cost (including shipping and handling) in the packing list. Harper Collins, however, does not do that. Their invoices finally arrived in the mail today, and I was able at last to price all our new books.
Then I performed some librarian magic to get the seminary dean a copy of an old journal article he wanted. Before I checked it out, I didn’t even know I could do that.
I need a medal. Some kind of an achievement award.
I’ll take a donut. Anybody got a donut?